Terms And Conditions
Road Trip Order Purchase Terms Agreement
I agree to pick up my order at the location I selected during purchase at the location event day and time.
I understand that pre-ordered items are non-refundable and must be picked up during the scheduled date and timeframe chosen during checkout and that missed orders will not be left at our host locations for a later pick up.
Road Trip Refund Policy
Pre-orders for our road trips are non-refundable.
Missed orders will not be left behind at our host locations for a later pick up. Missed pick ups may be picked up at a future location up to 4 days after the original pick up date.
If you would need to change your pre-order or move it to another date or location, you may email us no later than 7 days prior to the original event date to request a change.
Care instructions are provided on our citrus boxes, as a handout, and on our FAQ web page. Refunds for quality issues due to improper storage or care of products will not be granted.
Partial refunds may be granted for items with quality issues at the discretion of Georgia Peach Truck. Please email us within 7 days of your pick up with a detailed description of your quality issue along with photo proof so we can determine whether a partial refund is applicable. If your request is approved, your partial refund will be processed to the original method of payment within 5 business days.
Partial refunds for cash purchases will be granted as a credit toward a future purchase at a road trip stop and must be used within one calendar year from the issue date.
“Scratch and dent” purchases and “seconds” boxes are final sale and non-refundable.
Mail Order Purchase Terms Agreement
Prices include free standard shipping. However, we are unable to ship to P.O. Boxes, only physical addresses. Unfortunately agricultural regulations prevent the shipping of peaches to California or Arizona. We are also unable to ship to Hawaii or Alaska at this time.
Mail Order Schedule
- Orders placed through November 3 will be shipped on November 5.
- Orders placed November 4-10 will be shipped on November 12.
- Orders placed November 11-17 will be shipped on November 19.
- Orders placed November 18-20 will be shipped on November 22.
- Orders placed November 21 – December 1 will be shipped on December 3.
- Orders placed December 2-8 will be shipped on December 10.
- Orders placed December 9-15 will be shipped on December 16.
Product Availability
- Satsumas, pecans and pecan logs will be available for mail order in November 2024.
- Kishus and combo boxes will be available for mail order in addition to satsumas, pecans and pecan logs in December 2024.
- Individually-packaged pecan logs are only available as add-on items.
Mail Order Refund Policy
Care instructions are provided on an insert with all mail orders as well as on our FAQ web page. Refunds for quality issues due to improper storage or care of products will not be granted.
If you would like to move your mail order to a future week, you may email us no later than 2 days prior to the original mail order deadline to request a change.
We will replace products if they are defective or damaged, contingent on the product being in season and available at a future date. Please email us within 7 days of your purchase with a detailed description of your quality issue accompanied with a photo so we can determine if a partial refund is applicable.
If a replacement is not possible due to availability, a partial refund may be granted at the discretion of Georgia Peach Truck. Please email us within 7 days of your purchase with a detailed description of your quality issue along with photo proof so we can determine whether a partial refund is applicable. If your request is approved, your partial refund will be processed to the original method of payment within 5 business days.
Credit card and debit card processing fees are non-refundable.