Georgia Peach Truck Refund Policy

Thank you for shopping at Georgia Peach Truck! We appreciate your business.

Road Trip Refund Policy

Pre-orders for our road trips are non-refundable

Missed orders will not be left behind at our host locations for a later pickup. Missed pick-ups may be picked up at a future location up to 4 days after the original pickup date.

If you would like to change your pre-order or move it to another date or location, you may email us no later than 7 days prior to the original event date to request a change. 

Care instructions are provided on our citrus boxes, as a handout, and on our FAQ web page. Refunds for quality issues due to improper storage or care of products will not be granted.

Partial refunds may be granted for items with quality issues at the discretion of Georgia Peach Truck. Please email us within 7 days of your pickup with a detailed description of your quality issue along with photo proof so we can determine whether a partial refund is applicable. If your request is approved, your partial refund will be processed to the original method of payment within 5 business days.

Partial refunds for cash purchases will be granted as a credit toward a future purchase at a road trip stop and must be used within one calendar year from the issue date.

“Scratch and dent” purchases and “seconds” boxes are final sale and non-refundable. 

Mail Order Refund Policy

Care instructions are provided on an insert with all mail orders as well as on our FAQ web page. Refunds for quality issues due to improper storage or care of products will not be granted.

If you would like to move your mail order to a future week, you may email us no later than 2 days prior to the original mail order deadline to request a change. 

We will replace products if they are defective or damaged, contingent on the product being in season and available at a future date. Please email us within 7 days of your purchase with a detailed description of your quality issue along with photo proof so we can determine whether a partial refund is applicable. 

If a replacement is not possible due to availability, a partial refund may be granted at the discretion of Georgia Peach Truck. Please email us within 7 days of your purchase with a detailed description of your quality issue along with photo proof so we can determine whether a partial refund is applicable. If your request is approved, your partial refund will be processed to the original method of payment within 5 business days.

Credit card and debit card fees are non-refundable.

Hometown Markets Refund Policy

“Scratch and dent” purchases and “seconds” boxes are final sale and non-refundable. 

We will replace products if they are defective or damaged as a primary option, contingent on the product being in season and available at a future date. Please email us within 7 days of your purchase with a detailed description of your quality issue along with photo proof. We will work with you to accommodate the replacement product at a future Hometown Market. 

Partial refunds may be granted for items with quality issues at the discretion of Georgia Peach Truck. Please email us within 7 days of your purchase with a detailed description of your quality issue along with photo proof so we can determine whether a partial refund is applicable. Refunds for quality issues due to improper storage or care of products will not be granted. If your request is approved, your partial refund will be processed to the original method of payment within 5 business days.

Partial refunds for cash purchases will be granted as a credit toward a future purchase at a Hometown Market and must be used within one calendar year from the issue date.

Credit card and debit card fees are non-refundable.

Exempt Goods

The following items are exempt from refunds regardless of purchase type:

  • Pre-ordered products
  • “Scratch and dent” products
  • “Seconds” boxes
  • Gift cards 
  • Purchase credits

Partial refunds may be granted for products with quality issues at the discretion of Georgia Peach Truck. Please email us within 7 days of your pick up with a detailed description of your quality issue along with photo proof so we can determine whether a partial refund is applicable. Refunds for quality issues due to improper storage or care of products will not be granted. If your request is approved, your partial refund will be processed to the original method of payment within 5 business days.

Credit card and debit card fees are non-refundable.

Late or Missing Refunds

Please allow 5 to 7 business days for your refund to show. If you have not received a refund after 7 business days, please check your bank account, then contact your bank or credit card company. If you have done all of this and you still have not received your refund, please email us.

Coupons

Coupon codes must be entered during checkout in order to receive a discount. Discounts cannot be applied to an order once a purchase has been processed.

Coupons expire one calendar year from the issue date unless otherwise noted.